Extra work.
A clear customer decision.

Agree the change while it is still clear.

A homeowner asks for extra work. The contractor needs to explain the price and any effect on the schedule. Both need a clear record of what was accepted, declined, or left open.

The proposed workflow would make that record easier to create on a phone, with a browser approval link for the customer rather than another app to install.

The smallest useful workflow.

1. Select the project and describe what changed.
2. State the added cost and any schedule impact.
3. Attach a supporting photo or note where useful.
4. Send the customer a link to review the complete change.
5. Record the customer’s decision and retain the agreed version.
6. Export the record for project history and invoicing.

The product would need to be simpler than the contractor’s current process, while giving the homeowner enough information to make a fair decision.

A record that is useful at invoice time.

A completed approval could later be compared with delivery and invoices through RevenueGuard. An approved price, completed work, an issued invoice, and collected payment would remain distinct facts.

Written records can support a review of what happened. The applicable jurisdiction, contract, and circumstances still matter; no legal-enforceability or collection guarantee is offered.

Learn from the response.

The first pilot would need to show whether customers understood the change, whether they responded, why approvals were abandoned, and whether the record helped at invoice time.

A clear record should protect the contractor’s legitimate margin and help the homeowner avoid surprise charges.